Politique d’expédition

✨Returns:

We have a no return policy, which means all sales are final.

You can always contact us for any questions at info@dreamingofcrystalz.com and we will be happy to help!

✨Damages and issues:

USPS US Priority covers insurance. US Ground Advantage covers insurance. You choose your option at checkout. You can file a USPS claim if something went wrong with your package for priority. We always love to help if anything happens, please contact us. USPS is responsible for your package once it's out of our hands, but here are some links that are helpful. Click here for claims website or Click Here for a missing package.

✨US Shipping:

We are based in Georgia in the US. We use USPS for shipping.

Shipping rates range by location and weight.

Processing & drop off time after you placed your order & paid for shipping takes between 1-2 weeks depending on the order volume.

The time it gets to you will depend on your shipping preference.

USPS is still having high volume traffic.

✨

Covid is still impacting shipping times.

US Free Shipping ONLY on order over $150. All other options are chosen during checkout on the shipping page.

If you choose to use the Open Box code option for your order, your order WILL NOT be shipped out until you close your box with the "Close My Box" listing and pay for shipping, unless eligible for the free shipping listed above.

Click here for more details.

Open Box Orders Only - We do not offer returns, refunds, or exchanges for any orders. After the first payment is paid, it is non-refundable even if decided you do not want your items anymore and or do not make your final payment. As agreed to the Terms & Conditions of Open Box when you made the purchase.

If any orders are returned, the shipping fee will have to be paid by the customer.